PRIVACY POLICY

We at 4Protech take your privacy seriously:

4Protech is committed to maintaining the privacy of your personal information.This statement sets forth our information gathering and dissemination practices for 4Protech.com (the “Site”), or another designated web site or IP address provided to you by 4Protech.com. Maintaining the privacy of your information is of great importance to us.

INFORMATION WE COLLECT

We require customers who register to use the services offered on 4Protech.com (collectively, the “Service”) to give us contact information, such as their name, company name, address, phone number, and e-mail address, billing information, such as billing name and address, credit card number, and the number of users within the organization that will be using the Service. At the time you express interest in attaining additional information, or when you register for the Service, we may also ask for additional personal information, such as title, department name, fax number, or additional company information.

OTHER INFORMATION & LOG FILES

4Protech.com may also collect certain information from visitors to and customers of the Site, such as Internet addresses. This information is logged to help diagnose technicalproblems, and to administer our Site in order to constantly improve the quality of the Service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties. We may also automatically collect non-personal information that Your computer or mobile device provides to us in connection with Your visit to our website, communication with us, or trial or use of the Service, such as:

  • Type of computer or mobile device
  • Device operating system
  • Unique device identifier
  • Browser type
  • Browsing activity
  • IP Address
  • MAC address
  • Physical location (including geolocation, beacon-based location, and/or GPS location)
  • LOGIN CREDENTIALS

    Upon registration for 4Protech, you will be provided login credentials to allow you to access our site and services. You are responsible for maintaining the confidentiality and security of your user registration and password. You should contact us immediately if you believe that the security of your login credentials has been compromised.

    PERSONAL INFORMATION

    You can opt out of providing this additional information by not entering it when asked. In addition, you can update or remove any or all of your personal information at any time by logging into your 4Protech.com account and editing your personal information on the My Company Settings page. You can view your updated profile to confirm that your edits have been made. Information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.

    USE OF YOUR INFORMATION

    4Protech.com uses the information that we collect to set up the Service for individuals and their organizations. We may also use the information to contact customers to further discuss customer interest in our company, the Service that we provide, and to send information regarding our company such as promotions and events. Your email address and any personal information may be shared with our affiliates but will not be distributed or shared with third parties without your knowledge and consent.

    We will try to limit the scope, type and quantity of our messages to you. Having said that, you should know that we will periodically email information to you regarding updates to the Service or significant company news, and you will receive our Customer Email. You can opt out of being contacted by us, or receiving such information from us, at any time (including when first registering for service) by sending an email to Privacy@4Protech.com.

    USE OF PAYMENT INFORMATION

    All financial and billing information that we collect through 4Protech.com is used solely to bill for the Service. This billing information is not used by 4Protech.com for marketing or promotional purposes. 4Protech.com uses a third-party intermediary to manage the credit card processing. This intermediary is solely a link in the distribution chain, and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing.

    CUSTOMER DATA

    Customers of the Service will be using the Site to host data and information (“Data”). 4Protech.com will not review, share, distribute, print, or reference any such Data except as provided in the 4Protech.com Terms of Service or as may be required by law. Individual records may at times be viewed or accessed only for the purpose of resolving a problem, support issue, or suspected violation of the Master Subscription Agreement, or as may be required by law.

    HOW WE DISCLOSE DATA

    4Protech is committed to the confidentiality of your information and doesn’t sell, rent or otherwise share your personal information with any third parties unless you understand and consent to it directly. If it becomes necessary to share any of your personal information (for example, for an offer involving a third party that you want to accept), we will ask for your permission clearly and it will be on an “opt in” basis. As detailed below, in certain limited circumstances, we may also make some or all of your personal information available to law enforcement, or in the case of an emergency. Please also note that 4Protech may use contractors and third parties to engineer, maintain and improve this website. Their activities may require access to your information. However, their access to and use of your information is restricted to only the stated purposes. NOTE: 4Protech affiliates, including but not shall not be deemed to be third parties, and 4Protech may use Your information, including services such as website hosting, data analysis, payment processing services, information technology and related infrastructure provision, customer service, email delivery, SMS/text delivery, credit card processing, auditing and other similar services. These third parties include but are not limited to: MailChimp, LiveChat, Google, Amazon Web Services, and, Stripe, share your personal information with its affiliates.

    Authorized third-parties, such as when You connect Your 4Protech account to a third-party ‘Add-on’ e.g. organizations like accounting packages (QuickBooks Online,) or timesheet solutions like Deputy. The use of Your personal data by an authorized third party is subject to that third party’s privacy policy.

    Successors: we may disclose Your information in the case of a sale, merger, consolidation, liquidation, reorganization, or acquisition. In that event, any acquirer will be subject to the obligations of this privacy policy.

    SECURITY

    4Protech.com makes every effort to follow industry standard security measures to help protect against the loss, misuse, and alteration of the data under our control. When our Site is accessed using Microsoft Internet Explorer versions 5.5 or higher, Netscape Navigator, or Mozilla Firefox, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure that data is safe, secure, and available only to you. All Services are hosted in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders. It is your responsibility to protect the security of your 4Protech username and password. 4Protech staff, and independent 4Protech Partners, do not have access to your password and will never ask for your password. Your 4Protech password should be unique. 4Protech is built from the ground up using Amazon's Cloud Computing technology. Your account data is backed up every 24 hours to Amazon's S3 infrastructure in multiple locations around the world. Data is redundantly stored on multiple devices across multiple facilities in an Amazon S3 Region (note this multi-region service is not available if You are located within the European Economic Area).

    Notification of breach

    Should 4Protech become aware of any accidental, unauthorized or unlawful destruction, loss, alteration, disclosure, or breach of personal information, if such a breach represents a risk to the rights and freedoms of natural persons, 4Protech will notify You of the breach as soon as possible.

    COOKIES

    4Protech.com uses cookies to track to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. We also use them to recognize return visitors and to track our promotions. We gather this information for internal use only and will never authorize the release of this information with anyone outside of 4Protech.com.

    USE OF SERVICES BY MINORS

    4Protech is intended for a general audience, but is not directed to the use by children under the age of 13, who should not register without the consent of a parent or guardian. 4Protech does not knowingly solicit or maintain any personal information of children under 13 years of age, and we will take steps to terminate any unauthorized, underage registration of which we become aware.

    SCOPE OF THIS POLICY

    This privacy policy is intended to apply only to the use of our website and service. If you are using 4Protech and click on a link and are redirected to a third-party website, any information that you share with such third party will be governed by its privacy policy and not ours.

    COMPLIANCE WITH LAW AND EMERGENCIES

    As stated above, 4Protech will not share personal information with third parties without your knowledge and consent. 4Protech will, however, comply with a valid and binding governmental demand, such as a court order, subpoena, or search warrant as required. Additionally, if we become aware that a 4Protech user is using, or has used, our service to commit a crime, or if there is an emergency that poses a safety threat to you or to another person, we will notify and cooperate fully with the appropriate authorities.

    UPDATES TO THIS PRIVACY POLICY AND CHANGES

    4Protech reserves the right to change this policy at any time, and any amended policy is effective upon the posting on this website. In the event of any significant update/s, 4Protech will communicate these changes to You via email, notification via the website, or notification through Your account.

    CONTACT US

    If You have any questions or concerns about this privacy policy or how your personal information is handled, please contact our Privacy Officer at privacy@4Protech.com.or by regular mail addressed to 4Protech.com, Attn: Security Administrator, 3947 Lawrenceville Suwanee Rd, Suwanee, GA 30024.

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